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Verifying Xerox Server Connection
In CWIS under Properties > General Setup > SMart eSolutions > Registration, the
Communication Server Status should show Registered.
Troubleshooting Connection Problems
Problem
The UI displays the following message:
Communication error with the Xerox Smart eSolutions server. Check
your network settings.
Solutions
Internet Cable Problem
If the Internet connection (cable) between the machine and the customer’s network is
missing, broken, or disconnected, perform the following steps:
1. Check for a good connection to the internet.
2. Swap the cable with a known good one.
Xerox
®
D95/D110/D125/D136 Copier/Printer8-8
System Administration Guide
Remote services
- D95/D110/D125/D136 1
- Copier/Printer 1
- Table of Contents 10
- Administrator overview 21
- Enabling Stored Programming 22
- Power Saver/Energy Saver mode 23
- Exiting energy saver mode 24
- Configuration 25
- Preparations 26
- Configuration procedure 26
- Microsoft® Network (SMB) 27
- EtherTalk 28
- Configuration on the computer 29
- Services 31
- Configuration on the machine 32
- Internet Services 33
- Ethernet 34
- Microsoft Networking (SMB) 34
- 3-5Xerox 35
- 3-7Xerox 37
- 3-9Xerox 39
- Proxy Server 41
- 3-13Xerox 43
- Encrypting HTTP communication 45
- Additional HTTP information 46
- Setting the E-mail items 47
- Network Scanning 49
- Mail notice 51
- Job completion notice 51
- Scanner (mail transmission) 51
- Configuring Email Settings 55
- 4-7Xerox 57
- Using the Scan Service 59
- Configuration of Scan to PC 68
- Scanning with SMB 69
- Configuration of Store to USB 70
- Disabling Store to USB 71
- Configuring the SNMP port 72
- Setting Email Options 73
- Configuration of Store to WSD 74
- Enabling the WSD Scan Port 75
- Enabling WSD at a workstation 75
- Mailbox/Folder backup and 77
- Install the software 78
- 6-3Xerox 79
- 6-5Xerox 81
- Password information 82
- 6-7Xerox 83
- Software applications and 85
- Browser settings 87
- E-mail print 88
- Network environment Settings 89
- Set the e-mail environment 89
- Setting up remote services 92
- How to Set Up Your Device 93
- Connect to the Device 96
- Update Proxy Server 97
- Solutions 98
- Remote services 100
- Tools > System Settings 101
- Tools > Setup 102
- Tools > Accounting 102
- Entering Text 103
- System Administration Guide 104
- System Settings 105
- System settings procedure 106
- Common Service Settings 106
- Date and Time 108
- NTP Time Synchronization 108
- Connection Interval 108
- Time Server Address 109
- Auto Clear 109
- Auto Job Release 109
- Auto Print 110
- Printer Lockout Duration 110
- Energy Saver Timers 110
- Audio Tones 111
- Setting Audio Tones 112
- Screen/Button Settings 113
- Paper Tray Settings 116
- Paper Tray Attributes 118
- Customize Paper Settings 118
- Paper Tray Priority 119
- Paper Type Priority 119
- Auto Tray Switching 120
- Image Quality Adjustment 121
- Perfect Binding Options 122
- Print Reports Button 123
- Job History Report 123
- Maintenance 124
- Initialize Hard Disk Drive 125
- Software Options 125
- Alignment Adjustment Settings 125
- Adjusting Values 127
- Power On Self Test 128
- Watermark 129
- Secure Watermark 131
- Force Annotations 131
- Print Universal Unique ID 132
- Plug-in-Settings 132
- Other Settings 132
- Auto Job Promotion 133
- Default Print Paper Size 133
- Paper Size Settings 133
- Keyboard Input Restriction 133
- Operation of Up/Down Buttons 134
- Data Encryption 134
- Paper Size 136
- Auto Size Detect 137
- Copy Service Settings 138
- Preset Buttons 139
- Copy Defaults 139
- Copy Control 144
- Original Size Defaults 147
- Reduce/Enlarge Presets 148
- Port Settings 149
- Protocol Settings 149
- Proxy Server Settings 150
- Outgoing/E-mail Settings 150
- Security Settings 151
- Kerberos Server Settings 152
- SMB Server Settings 152
- Print Service Settings 155
- Allocate Memory 156
- Receiving Buffer - LPD 157
- Receiving Buffer - NetWare 157
- Receiving Buffer - SMB Spool 157
- Receiving Buffer - IPP Spool 157
- Banner Sheet Tray 160
- Separator Tray 160
- PostScript Paper Supply 160
- PostScript Font Absence 160
- PostScript Font Substitution 160
- Scan Service Settings 161
- Scan Defaults 162
- Scan-to PC Defaults 165
- Output Size Defaults 166
- Preset Buttons - Edge Erase 167
- E-mail Service Settings 169
- Folder Service Settings 172
- Job Flow Service Settings 173
- Media Print Service Settings 173
- Disabling Media Print 173
- Stored File Settings 174
- Create Folder 177
- Check Mailbox Passcode 178
- Delete Files After Retrieval 178
- Delete Expired Files 178
- Create Job Flow Sheet 179
- Create New Job Flow Sheet 180
- Description 180
- Send as E-mail 180
- 11-5Xerox 181
- Add Address Book Entry 182
- Create Job Flow Sheet Keyword 182
- Address Type 183
- E-mail Address 183
- Accounting and 187
- Authentication / Security 187
- Settings 187
- Authentication feature 188
- 12-3Xerox 189
- Authentication methods 190
- Accounting Type categories 191
- Accounting Type 191
- Common access card (CAC) 196
- Disabling CAC 197
- 12-13Xerox 199
- Enabling and using Accounting 200
- 12-15Xerox 201
- 12-17Xerox 203
- System Administrator Settings 204
- Authentication 205
- 12-21Xerox 207
- Authentication) 209
- Overwrite Hard Disk 211
- 12-27Xerox 213
- Using CentreWare Internet 215
- Services for Accounting and 215
- Printing a Report 216
- Xerox Standard Accounting 217
- Creating a Group Account 218
- Maximum Usage Limits 219
- Resetting Usage Limits 219
- 13-7Xerox 221
- Setting up Access Rights 222
- Authorization 223
- Personalization 223
- Local Authentication 223
- User Information 224
- Specifying Login Requirements 224
- Network Authentication 225
- 13-13Xerox 227
- Enable SmartCard Settings 228
- User Roles Access Setup 229
- Digital Certificates 230
- Creating a Request 231
- Uploading a Certificate 231
- Managing Certificates 232
- Secure HTTP and SSL/TLS 233
- Configuring IPSec 234
- Configuring 802.1X 235
- FIPS140-2 Data Encryption 236
- IP Filtering 236
- Audit Log 237
- PDF and XPS Signatures 238
- Address Book Security 238
- Hiding Active Job Information 239
- Problem Solving 241
- CentreWare Internet Services 242
- Scanner Features 243
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