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Support
Xerox WorkCentre 3315DN/3325DN/3325DNI
System Administrator Guide
162
Support
The Support tab provides details of the machine Version Information and allows you to perform a
Firmware Upgrade. You can also configure Contact Information for the System Administrator and
Xerox support information. The Support tab provides Support Links to pages on www.xerox.com that
provide helpful information, for example drivers and documentation.
Note You must be logged in as the Administrator to perform a Firmware Upgrade.
Version Information
The Version Information area displays the machine’s firmware versions.
1. At your workstation, open the web browser and enter the IP Address of the machine in the
Address Bar.
2. Press Enter.
3. Select the Support icon. The Version Information page displays.
Firmware Upgrade
For information on how to upgrade the machine firmware, refer to Upgrade using Internet Services on
page 167.
To Edit Contact Information Details
1. At your workstation, open the web browser and enter the IP Address of the machine in the
Address Bar.
2. Press Enter.
3. Select the Support icon. The Support page displays.
4. In the Contact Information: System Administrator area, select the links to enter or edit details in
the following fields:
•Name
• Phone Number
•Location
• E-mail Address
5. In the Xerox Support area, enter information for the following fields:
• Customer Support Phone Number
• Services Phone Number
• Supply Phone Number
6. Select Apply to save the changes.
7. Select OK when the acknowledgement message displays.
- WorkCentre™ 1
- 3315DN/3325DN/3325DNI 1
- System Administrator Guide 1
- Table of Contents 3
- 6 Scan to Network/Local PC 4
- 9USB Port 5
- 10 E-mail 5
- 12 Security 5
- 14 Software Upgrade 7
- 15 Troubleshooting 7
- 16 Xerox Secure Access 7
- 17 Appendix A 8
- Introduction 9
- Who should use this Guide? 10
- Machine Overview 11
- Control Panel Overview 12
- Machine Connection 15
- Front View 16
- Rear View 17
- Interface Ports 17
- Initial Connection 18
- Installation Wizard 18
- Administrator Access 19
- Configure Ethernet Settings 21
- Print a Configuration Report 21
- CentreWare Internet Services 23
- Network Installation 27
- Tes t Access 31
- HP-UX Client (Version 10.x) 33
- Solaris 2.x 34
- Linux CUPS 37
- Linux LPR via PrintTool 38
- Linux LPRng 39
- Dynamic Addressing 40
- Printer Drivers 43
- Windows - Installing Driver 45
- Silent Installation Mode 46
- Code Language Code Language 48
- Macintosh - Installing Driver 49
- Linux - Installing Drivers 51
- Unix - Installing Drivers 53
- Sharing your Machine Locally 55
- Macintosh 56
- Windows Printing 57
- Install Printer Driver 58
- USB Printing 63
- Bi-Directional Support 64
- 7. Select Apply, then OK 65
- Apple Mac 66
- Scan to Server 69
- (WorkCentre 69
- 3325DN/3325DNI) 69
- Configure Scan to FTP 71
- Configure Scan to SMB 74
- Configure Scan Security 76
- Enable Scan to Server 77
- Scan to Home Directory 78
- Scan to Network/Local 79
- Scan to Network PC 81
- Scan to Local PC 82
- Enable Fax from the Machine 85
- Fax Address Book 88
- Fax Forward 89
- Procedure - At the Machine 90
- Fax Forward to Server 91
- Fax Forward to PC 93
- Fax Forward to Fax 94
- Installing PC Fax Software 97
- USB Port 99
- Overview 100
- Enable USB Memory Device Port 101
- • Overview on page 104 103
- • Address Books on page 108 103
- E-mail Addressing 105
- Configure the Feature 106
- Address Books 108
- LDAP Configuration and 109
- LDAP Configuration 111
- Verify the LDAP Settings 112
- Address Book 113
- Import the Address Book 114
- Delete a Group 116
- Security 117
- Security Settings 118
- Feature Management 119
- Restart Device 119
- Information Checklist 120
- Install Root Certificate 123
- Enable Secure Connection 123
- Edit or Delete a Certificate 124
- Enable IP Sec 128
- IP Filtering 129
- Enable MAC Filtering 130
- 802.1X Authentication 131
- Authentication 133
- Create User Accounts 134
- Configure SMB (Windows NT 4) 136
- Configure SMB (Windows ADS) 137
- Configure LDAP 137
- Configure LDAP Settings 138
- Display Network Settings 139
- CentreWare Internet 141
- Services 141
- Print Information 143
- Create a Folder 144
- Job Management 145
- File Download 146
- Properties 148
- Earth Smart 149
- Input Tray 150
- Sound / Volume 151
- PostScript 152
- EPSON/IBM 153
- E-mail Notification 155
- Network Settings 156
- Raw TCP/IP, LPR, IPP 157
- Tel ne t 157
- Outgoing Mail Server (SMTP) 158
- System Security 160
- Network Security 160
- Version Information 162
- Firmware Upgrade 162
- Support Links 163
- Software Upgrade 165
- Procedure 167
- Troubleshooting 171
- Problem Solving Procedure 172
- Printing 177
- Connectivity 178
- Xerox Secure Access 181
- Configure Xerox Secure Access 183
- Use Secure Access 184
- Appendix A 185
- Numerics 187
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