Xerox DocuMate 510 Guia do Utilizador Página 120
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DocuMate 510 Scanner User’s Guide 115
Maintenance
Troubleshooting
In addition to the troubleshooting information contained in this
section, please see the Readme file on your installation CD. The
Readme file contains additional information that may help you
diagnose problems with the scanner.
If you try the troubleshooting procedures described in this section
and in the Readme file, and the scanner still has problems, you
may have a malfunctioning scanner. Refer to the technical support
card you received with your scanner for contact information. Also
visit our web site at www.xeroxscanners.com for additional
technical information.
Problem: The scanner won’t scan. What’s wrong?
Check for one of these possible problems:
• Is a cable loose or not plugged in securely? Inspect all
cable connections. Make sure all the cables are plugged in
securely.
• Are the scanner’s status lights on? Turn on the scanner’s
power. If the status lights doesn’t come on, plug the power
supply into another electrical outlet.
• Is the scanner’s locking tab in the locked position? Slide
the locking tab to the unlocked position. If you tried to scan with
the scanner locked, you must restart your computer after
unlocking the scanner.
• Did you restart the computer after installing the software?
If you didn’t restart the computer, it may not have loaded all of
the software files. Try restarting your computer.
• Did you select another TWAIN source for acquiring
images? If you use multiple TWAIN devices with your
computer, you may have selected another source for images.
Start the PaperPort software and click the Scan icon on the
PaperPort command bar and make sure DocuMate 510 is
selected as your scanner.
Problem: During installation I got the error message:
PaperPort Installation is not complete. What do I do?
The installation procedure was not successful. You need to reinstall
the PaperPort software.
- DocuMate 510 1
- Table of Contents 4
- What’s in the Box 6
- What You Need 9
- Documentation 9
- Installation 10
- Step 1: Assemble the Scanner 11
- Step 2: Install the Software 14
- and Scanner 15
- Driver are checked 15
- 5. Click Install Now 15
- To connect the power supply: 20
- 4. Click Install Now 25
- View the User Guides 26
- To register your scanner: 28
- Scanning 29
- Loading Documents to Scan 30
- Load a Single Page 31
- Using the One Touch Panel 35
- PaperPort Properties 44
- Text Documents Properties 45
- Image Documents Properties 47
- Storage Properties 48
- Create Single Image Files 51
- Image Formats 51
- Text Formats 52
- To scan with OCR: 54
- To select OCR settings: 55
- Renaming a One Touch Button 56
- To select options: 57
- The Device Settings Tab 65
- Configure Before Scan 69
- Scan and Burn to a CD 72
- Scanning with the TWAIN 88
- Interface from PaperPort 88
- Scan or Get 89
- Photo icon 89
- Folders Pane 89
- Scan pane 90
- Click Select to see the 90
- button 93
- To adjust a setting: 97
- Adjusting the Resolution 98
- To adjust the color settings: 100
- Adjusting Input Size 101
- The ruler units 103
- To set the ruler units: 103
- The Scan Info Box 103
- To create a new profile: 104
- Scanning with the WIA 111
- Interface 111
- Fine Tuning Your Scans 113
- Maintenance 115
- Care and Maintenance 116
- Replacing the Roller Assembly 118
- Troubleshooting 120
- Normal Operation 123
- Error Codes 123
- Uninstalling Your Scanner 124
- To Install Another Driver 125
- ≤ 24 Watts 126
- Xerox DocuMate 510 Parts List 127
- Appendix A Notices 128
- It’s Illegal in Canada 129
- Energy Star for the USA 131
- RoHS and WEEE Compliance 131
- 05-0591-800 135
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