Xerox DocuMate 752 Manual do Utilizador Página 50
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Xerox Scanner User’s Guide 46
Troubleshooting
In addition to the troubleshooting information contained in this section,
please see the Readme file on your installation disc. The Readme file
contains additional information that may help you diagnose problems with
the scanner.
Problem: The scanner won’t scan. What’s wrong?
Check for one of these possible problems:
• Are the cables loose or not plugged in securely? Inspect the
cable connections. Make sure the cables are plugged in securely.
• Is the scanner’s status light on? Turn on the scanner’s power. If the
status light doesn’t come on, plug the power supply into another
electrical outlet.
• Did you select another source in the scanning software? If you
use multiple TWAIN devices with your computer, such as digital
cameras and scanners, you may have selected another source for
images.
Problem: The ADF won’t feed pages properly.
Clean the scanner following the instructions in the Maintenance section. If
the ADF pad or feed rollers are dirty, they will feel smooth and slip on
paper instead of grabbing them.
Problem: Paper always jams halfway through the
scanner on my ADF with Flatbed scanner.
Open the scanner lid and make sure there are no items on the flatbed
glass.
Problem: Paper keeps jamming in the scanner.
First, try cleaning the scanner. If there are still paper feed issues, try
replacing the ADF pad. The ADF pad will wear down over time and will
need to be replaced. Paper constantly jamming is a sign that the ADF pad
may be worn and needs to be replaced.
Problem: The rollers are spinning but the scanner
doesn’t grab the pages.
Make sure the paper is fully seated in the scanner’s input tray. The paper
sensor might be triggered but the paper isn’t far enough in the scanner to
allow the rollers to pick up the pages.
- DocuMate 752 1
- Table of Contents 3
- What’s in the Box (752) 5
- To unpack the scanner: 6
- To assemble the scanner: 6
- ADF Cover Release 7
- Installation 10
- Install the Software 11
- Connect the Power Supply 15
- USB Symbol 16
- View the User Guides 18
- Loading Documents to Scan 19
- From the Flatbed Glass 20
- Scanning from One Touch 21
- The Button View 22
- The Title Bar 22
- Changing a Button Setting 23
- The Scan Settings Tab 24
- The Page Settings Tab 25
- Original Image Inverted Image 26
- The original with a red 26
- The scanned item with 26
- The Advanced Settings Tab 27
- Create Single Image Files 28
- Image Formats 29
- Text Formats 29
- To select options: 31
- Global Options 31
- Scan and Burn to a CD 32
- Select Transfer to Storage 34
- Click the New button 34
- The new configurations 36
- Storage Destination 36
- Application 36
- Scanning with Kofax VRS 37
- Scanning from TWAIN 39
- From Applications 40
- Resolution 43
- Brightness/Contrast 43
- Color (Gamma, Saturation 43
- Scan Size 43
- Adjusting the Resolution 44
- To adjust the resolution: 44
- To adjust the color settings: 46
- Adjusting Input Size 47
- The ruler units 48
- The Scan Info Box 48
- To create a new profile: 49
- Troubleshooting 50
- Status Light Troubleshooting 51
- Uninstalling Your Scanner 52
- Maintenance 53
- Care and Maintenance 54
- Appendix A Notices 59
- Do These 60
- Do Not Do These 60
- Electrical Supply 61
- Disconnect Device 61
- Certifications in Europe 63
- European Union 64
- RoHS and WEEE Compliance 64
- Energy Star for the USA 64
- Energy Program Compliance 64
- Section 10: Illegal Copies 65
- Other Countries 67
- Contact Information 67
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