Xerox DocuColor a2 Manual do Utilizador descarregar pdf (Página 105)

DOCUCOLOR 12 SYSTEM ADMINISTRATION GUIDE 4–27 MAINTENANCE

Calling for Service

There may be times when you will not be able to

correct a copier/printer problem. When this

happens, you should call for service.

Follow the instructions below before calling for

service.

Be prepared to provide a complete description of

the problem to the service operator. Defining the

copier/printer problem accurately may help you

and the operator solve the problem over the

phone and minimize copier/printer downtime. If

the problem cannot be solved by telephone, a

service representative will be dispatched to your

copier/printer promptly.

Before you attempt to clear a fault condition, press

and hold the Stop button to display the fault code

on the screen.

NOTE: If an attempt was made to clear the fault

before pressing the Stop button, the fault code will

not appear.

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Xerox DocuColor a2 Manual do Utilizador Página 105