Xerox 3640 Manual do Utilizador descarregar pdf (Página 207)

Xerox

DocuMate

3640

User’s Guide

207

Problem: The paper jams about halfway through the scan.

Check the Flatbed glass to make sure no items are on it when you scan from the ADF. Multiple items

placed on the Flatbed glass will raise the lid slightly, thus preventing the pages feeding through the

ADF from touching the glass. When that occurs, the pages are unable to feed back out of the ADF and

the pages can jam.

Problem: The scans from the ADF are always crooked.

Make sure to align the paper guides to the edges of the paper. If you are scanning small items that are

smaller than the paper guides’ minimum adjustment, scan these items on the Flatbed glass instead.

Problem: If the USB cable is disconnected during a scan, the scanner does not reconnect when the

USB cable is plugged back in.

Unplug the power cable from the scanner, and then plug it back in.

If the scanner does not reconnect:

1. Unplug the power cable from the scanner.

2. Restart your computer.

3. After the restart is complete, plug the power cable back in.

Problem: The motor runs but doesn't feed the paper.

Make sure the paper is securely seated in the ADF so the paper rests on the rollers. The paper sensor

that initiates the rollers to grab the paper may be engaged, but the paper may not be fully in the ADF

tray so the rollers cannot grab a page to feed it through.

Problem: The scanner is reporting Double-Feed errors but there is only one page in the ADF.

If there is excessive paper dust or dirt on the Double-Feed sensor, the scanner will report false Double-

Feed errors. Make sure you clean the Double-Feed sensor, when cleaning the ADF, as described

previously in this section. The Double-Feed sensor is located in the body of the ADF, the receiving

sensor is underneath the ADF door, opposite of the Double-Feed sensor.

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Xerox 3640 Manual do Utilizador Página 207