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Printer Problems

5-6 ❖ DocuPrint C11 Color Inkjet Printer User Guide

Problems with

connection to host

• Check that your interface cable is of the correct type. It must be a

standard,

bi-directional IEEE 1284 B-type interface cable

. If you have any doubts,

contact your computer dealer.

• Make sure you have secured the interface connectors properly both to the

printer and to the host.

• Make sure that bi-directional support for this printer is enabled.

- In Windows 95/98, check the

Details tab/Spool

settings.

- In Windows NT 4.0, check the

Ports

tab.

- In Windows 3.1x, check the

C11 Spool Manager

settings.

• If you have an ECP-type computer, verify the printer port setting on it is LPT

Printer Port. If necessary, change this setting as follows:

1. Right click on the

My Compute

r icon

2. Select

Properties

, then the

Device Manager

tab

3. Double click on

Ports

(COM&LPT)

4. Select Printer Port:

LPTx

Ports

(COM&LPT) does not offer a standard LPTx port or if the selection of this

port does not solve your problem, you must change the LPT mode setting in your

computer BIOS to either [Standard] or [Bi-directional]. For further information on

the BIOS setting, refer to your computer documentation and/or contact your

computer dealer.

Table 5.1 Printer operation problems

(continued)

Problem Description/Corrective Action

Table 5.1 Page 3 of 4

1 2 ... 61 62 63 64 65 66 67 68 69 70 71 ... 83 84

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