Xerox DocuPrint C15 Manual do Utilizador descarregar pdf (Página 61)

Printer Problems

Chapter 5: Troubleshooting ❖ 5-5

No printer reaction.

When you press

POWER

, the print cartridge carriage does not move.

1.Check that the carriage path is clear.

2.Try switching the printer off and then on again.

3.Unplug the printer and wait about 10 seconds, then plug the printer back in

and press

POWER

4.Disconnect the printer from the computer. Power Off the printer and wait

about 10 seconds. Power On the printer and reconnect it to the computer.

If the problem persists, unplug the printer, disconnect it from your computer and

call the Xerox Customer Support Center.

Printer Care functions

in Printer Monitor not

active

You open the

Printer Monitor

, you find that the

Printer Care

buttons are not active:

• Check that the interface cable is of the correct type. It must be a

standard,

bi-directional IEEE 1284 B-type interface cable, no longer than 10 feet (3

meters)

. If you have any doubts, contact your computer dealer.

• Check that the interface cable is connected securely both to your printer and

to your computer.

• If you are printing to the C15 over a network, the

Job Status

features are not

available. All

Printer Care

features are available except for the print cartridge

ink levels.

Table 5.1 Printer operation problems

(continued)

Problem Description/Corrective Action

Table 5.1 Page 2 of 4

1 2 ... 56 57 58 59 60 61 62 63 64 65 66 ... 81 82

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